Terms and Conditions

Last Updated: 1 April 2026

These Terms and Conditions ("Terms") govern your use of the Savla Brothers website at savlab.in (the "Site") and any purchases made through it. By using the Site, you agree to these Terms.

1. About Us

Savla Brothers operates as a retail business specializing in toys, games, gifts, and related products since 2002.

Registered Address: Shop no. 6, Borgaonkar Tower, Lal Chowki, Kalyan – West, 421301, Maharashtra, India

Email: support@savlab.in

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have parental consent, and that the information you provide is accurate.

3. Products and Pricing

All product descriptions and images are provided in good faith and are as accurate as possible. Prices are displayed in Indian Rupees as final amounts. We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we will contact you before processing your order.

4. Orders and Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payments are processed through Razorpay via UPI, cards, or net banking. Orders are confirmed only after successful payment.

5. Order Cancellation

Cancellation requests are accepted before shipment. Shipped orders cannot be cancelled but may be returned after delivery in accordance with our Return and Refund Policy.

6. Shipping and Delivery

Details are available in our Shipping Policy.

7. Returns and Refunds

Please refer to our Return and Refund Policy for information.

8. Intellectual Property

All content on the Site – including text, images, logos, graphics, and software – is the property of Savla Brothers or its licensors and may not be used without permission.

9. User Conduct

Users must not engage in unlawful activities, unauthorized access attempts, or fraudulent orders.

10. Limitation of Liability

The Site and its content are provided "as is" without warranties of any kind, express or implied. Our liability for any product cannot exceed its purchase price. Nothing in these Terms excludes liability for death or personal injury caused by negligence.

11. Indemnification

You agree to protect and indemnify Savla Brothers from claims arising from your violation of these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Disputes fall under the jurisdiction of the courts of Mumbai.

13. Grievance Redressal

For complaints, contact owner@savlab.in. We will acknowledge your complaint within 48 hours and aim to resolve it within one month.

14. Changes to These Terms

We may revise these Terms at any time. Your continued use of the Site implies acceptance of the updated Terms.

15. Contact Us

Savla Brothers, Shop no. 6, Borgaonkar Tower, Lal Chowki, Kalyan – West, 421301, Maharashtra, India. Email: support@savlab.in