Privacy Policy

Savla Brothers operates the website shop.savlab.in. This Privacy Policy explains how your personal information is gathered, used, shared, and safeguarded when you use our Site.

We collect order details including your name, email, phone number, and address. Payments are processed through Razorpay, and we do not store your card credentials. We also automatically gather server logs containing IP addresses and browser data.

We use your information to fulfill your orders and to send order confirmation and shipping update emails. We do not engage in marketing communications without your explicit consent.

Data is shared with Razorpay for payments, Resend for email delivery, and our hosting provider. We do not sell, rent, or trade your personal information to any third party.

Order records are retained for 8 years per tax requirements; contact submissions are kept for 1 year. You may request access, correction, or erasure of your data by emailing privacy@savlab.in. We aim to respond within 30 days.

The Site uses HTTPS encryption and PCI-DSS compliant payment processing to keep your data secure.

We do not knowingly collect personal data from children under 18 without parental consent.

Our designated grievance officer handles disputes and will acknowledge your concern within 48 hours. Contact privacy@savlab.in for assistance.